Who is LawnWorks?
Well, who are they?
LawnWorks is a lawn and landscape company in Macon, GA and is locally-owned by Rick Wallace. His wife, Hannah Wallace, is the office manager and handles the billing and office work. John Burdin is the operations manager that oversees the crews and production. Damien Morris is the turf manager that oversees the Liquid Lawn turf care division. Several of our crew leaders, including Enrique, Earnesto, Juan, Daniel, Arturo, and Valentin have been with our company for over 10 years.
Is the owner actively involved?
Yes. Rick Wallace is a self-proclaimed workaholic that has a passion for his business and has a constant dissatisfaction for the status quo. He is the primary salesperson and landscape designer for LawnWorks. Rick is a member of National Association of Landscape Professionals, holds a Pesticide License and a Private Pilots License, and has a passion for horticulture and team building. Rick has extremely high expectations for his company and his employees.
What are your company’s values?
We believe strongly in our core values and we reinforce them daily with our team during our morning huddles. Integrity. Craftsmanship. Commitment. Profitability.
Are you the largest company in central Georgia?
No. We are big enough to serve you, but small enough to know you. Our goal is to strategically grow without compromising relationships with our clients, our employees and our vendors.
Why are relationships so important to LawnWorks?
We are focused on building long lasting relationships to provide a sustainable future for our family and our employees’ families.
Who works for LawnWorks?
We strive to hire people that love what they do. We typically do not hire people looking for a “job”. Our employees love what they do!
Are LawnWorks’ employees knowledgeable?
Yes. We have a 5 minute teaching huddle every morning. We go over what needs pruning during each particular time of the year and what to watch out for during certain periods. Rain days are often used as classroom days for our team leaders Each truck has a plant identification manual where employees are rewarded for their knowledge. The owner and managers also attend several ongoing education conferences several times per year for not only best horticultural practices but also for best business practices.
General Business Questions
Who will work on my property?
Well trained, supervised personnel with the proper equipment. All employees wear a company uniform.
Do your employees speak English?
Although some of our oldest and most experienced people speak limited English, our goal is to always have at least one English-speaking crew leader on every site.
Your advertising says “One Call, One Company, One Relationship”. What does that mean?
Our company has evolved based on our clients’ expectations. Our core clients want one service provider to handle all facets of their landscaping needs and wants. These clients will always be our first priority.
Are you a licensed Landscaper?
Yes, we hold all the necessary State Licenses for Georgia.
Are you insured?
Yes. We are covered for workers compensation, liability and motor vehicle.
Do you have a drug or alcohol policy?
Yes. All company employees who drive a motor vehicle are in a random drug & alcohol-testing program.
How do you schedule your clients?
We are a full service company serving both residential and commercial clients. We try to schedule our business clients early in the week and our residential clients are scheduled Tuesday through Friday.
What type of residential clients do you work for?
Anyone who truly wants a nice landscape and knows the true value of caring for a beautiful home and property.
What type of return can I expect on my investment?
Weyerhoeuser Corporation estimates a well landscaped home increases in value by 15%. Money magazine estimates that you can expect to recover 100%-200% of your landscaping cost when you sell.
What is the best day to have my property maintained?
I have based this answer on 20 years of experience. The best days to have your property maintained are Tuesday, Wednesday and Thursdays for homeowners (Monday for corporate clients). Why Wednesday? Well, except for approximately 6-8 weeks in the Spring when turf is at its peak growth, there is very little difference in cut appearance come the weekend.
Do you catch or recycle the clippings?
Wherever and whenever we can we recycle the clippings back to the turf as grass blades, and leaves being 80% water and nutrients, are the very best compost for building long-term highly organic soil. UGA has several articles available online that detail how mulching is better for your lawn than bagging clippings.
I have to have my property cut on Friday. Can you accommodate me?
A. We base the scheduling of our clients on the following: Open availability for existing or new route: Route density and efficiency: With the price of fuel and labor, we route just like UPS and Federal Express. Years with LawnWorks will get you closer to the weekend. If you must have Friday, there will be an added cost if it does not fit our existing route, just as next day air will cost you extra with UPS.
I’m having an event or party, can you pay special attention at my property?
Please let us know 7-10 days ahead and we will provide weekly service the day before your party. With 14 days notification we can also provide a detail crew service, mulch, pruning and seasonal color so that your property will look its best before your big day!
How much water does my lawn need in the summer?
A. Warm season turf requires approximately 1″ of water from your sprinkler, irrigation system or Mother Nature or a combination per week.
What size mowers do you use?
The size of the mower used is based on the size of each given area of lawn. A good landscape company will have many different size mowers with deck sizes from 21″ to 52″ or larger. The right machine is as important as the qualifications of its operators. We generally use stand on mowers that are lighter for most of our residential lawns.
At what height do you cut the lawn?
From late April to late November we use a 2-3″ mowing height depending on how level your lawn is.
Why is mowing at the right height and alternating patterns of cut so important?
The right height will cause less damage to the blade of grass so the plant is under less stress. This in turn will allow for better vigor which in itself will help shade, fend off weeds and protect against insect damage.
How often do you sharpen your mower blades?
We sharpen our blades on average about every 12 to 15 working hours, so about ever 8-10 mowing hours 3 to 4 times per week.
Do you provide shrub pruning?
Yes, we do. We include pruning in our full service maintenance agreements.
Do you provide commercial grounds maintenance service?
Our speciality is residential grounds, but we do and have done commercial grounds maintenance for over 2- years.
What types of maintenance plans do you offer?
We provide two maintenance plans. We offer weekly and bi-weekly plans. Our weekly plan is weekly April- September and bi-weekly in the off season with exception of January and February where we visit once per month on our most popular value-driven plan.
Do you provide seasonal color?
Yes. We specialize in color compositions that will stun your neighbors. We strive to use the most colorful and long lasting annual flowers available.
When do you provide seasonal color?
After decades of installing seasonal color, we know the ideal timing for planting annual flowers. We primarily install seasonal color April 15th-30th and November 1st-15th.
Will my seasonal color be a success?
Yes. With over 2 decades of experience installing seasonal color, we can guarantee your seasonal color will be stunning and last until the next color change.
How can a well-landscaped home help to sell my home?
According to appraisers and realtors, a beautifully landscaped home will sell fast and for more money.
How do plants and trees help?
Plants and trees absorb ozone-damaging pollutants, produce oxygen and help keep temperatures down and according to the Plants for Clean Air Council, efficient landscaping can reduce heating and cooling costs by up to 20%.
How is a lawn helpful to the environment?
A turf area 50′ x 50′ can absorb enough carbon dioxide and hydrogen fluoride and convert it into enough oxygen to support a family of four.
How much will it cost me to hire your company?
This all depends on the services you desire. We are a legitimate year round company with well trained, legal and fully insured employees. We use a multiple, overhead, recovery system to disperse and recover our overhead, labor and equipment costs, plus add fair professional profit. To find out more, give us a call.
What type of training do your employees receive?
All employees go through a full day of orientation at least once yearly. We also perform tailgate training and have safety talks throughout the year. We have excellent employee retention.
When and how should my shrubs be pruned?
The following is a basic guideline for pruning. When present, damaged or diseased shrub-limbs and branches should be removed. Most flowering shrubs and ornamental trees, should be pruned after blooming and before the next year’s buds set. Prune whenever possible for plant health and to keep the natural shape of the plant. Some ornamentals and vines require dormant pruning in late winter.
Why should I have mulch or pine straw on my property?
Mulch or pine straw provides the following benefits for planting when done correctly: For shrubs and ornamental trees, a mulch base of 3″-4″ is recommended. It helps to keep weeds in check, retains moisture in the soil and adds organic matter to the soil as it decays. Woody, ornamental and evergreen trees do not need or want their soil cultivated around their roots.
What are some of the most import things a lawn in central Georgia needs?
A. Proper mowing height should be kept at 2-3″ with a sharp blade, an adequate irrigation system that provides full coverage, and a turf care program that includes pre-emergent and post-emergent herbicide and fertilization per UGA standards.
How often should I water?
Turf grass should be watered 1″ per week. Annual and perennials should be watered 2-3 times per week. This answer is for established landscapes.
What type of program do you offer for fertilization and control of weeds?
We offer a 7 application program that offers season long weed prevention and appropriate fertilization for the specific needs of your type of turf. Zoysia and Bermuda lawns have different needs than St. Augustine and Centipede lawns.
How does the process work to get a quote on landscaping for my home?
After calling our office, we will schedule a consultation at your property for a site analysis. Be prepared for a lot of questions. Our goal is to find out exactly what will be best suited for your lifestyle and budget. We will determine if you need a CAD landscape plan drawn or if a simple written quote is needed. Our turnaround time on a complex landscape design is about 1 week and a simple quote for enhancements is usually completed within 24-48 hours of your initial phone call.
Do I need to have a budget in mind for my project?
Yes. We require you to have a budget before drawing up a landscape plan. Designing a landscape around a budget allows us to provide a plan that will not exceed your budget and typically have several phases.
Why do I need a design?
We believe in setting expectations for our projects, putting them in detailed plans and quotes and implementing the design exactly as it is drawn. This gives our clients a realistic perspective on what to expect and to ensure there will not be any misunderstandings. We have the capability to design and print large format plans from our office with our software and equipment. Our installation crews and managers always have the updated plans and the tools to implement your project.
Where can I find more examples of LawnWorks’ completed projects?
Our Facebook page has over 1000 photos of projects we have completed over several years.
Why should I hire LawnWorks to design and implement my landscaping project?
We have been designing and building custom landscapes for 20 years. We build projects from $1000- $300,000. The owner, Rick Wallace, is the lead designer, and believes in creating landscapes that will last a lifetime. His passion is creating gardens that will stun and mature to perfection. He has flown all over the country to see the best gardens in the country and continues to visit over 20 garden tours every year.
Will LawnWorks actually fulfill their warranty commitments?
Yes. We want to build lasting relationship with our clients that will last decades and that means fulfilling our contractual obligations. We have serviced many of our clients for over a decade.
Is there really a difference in a landscape provided by LawnWorks?
We believe there is. We have a unique vision for every property and we want your property to reflect the values that our company believes in.
Does LawnWorks provide exterior lighting?
Yes. We are premier provider of exterior lighting. We believe exterior lighting not only makes your property more beautiful and enjoyable during the evening, but also provides security and safety. We use the latest LED technology and our typical installation only uses $3-4 per month in power useage.
Does LawnWorks install hardscaping?
Yes. We build concrete and paver patios, retaining walls, concrete driveways, flagstone walkways, natural stone walls. We believe hardscapes are an extremely important design element and provide the foundation to your landscape design.
Does LawnWorks install fireplaces and outdoor kitchens?
Yes. Not only do we install fireplaces and outdoor kitchens, but we install functional outdoor living spaces that are beautiful and inviting with a focus on creating a unique ambiance that will allow you to relax and recharge in your backyard.